Shipping Policy

Thank you for shopping with Haya Threads!

We are dedicated to ensuring that your orders reach you in a timely and safe manner. Below are the details regarding our shipping process:

1. ESTIMATED DELIVERY TIME

We deliver all over Pakistan. Under normal circumstances, please expect your order to arrive within the following timeframe:

  • Nationwide Delivery: 5 to 7 Working Days.

We make every effort to process and dispatch your orders as quickly as possible so you can enjoy your purchase without a long wait.

2. UNEXPECTED DELAYS

While we strive to meet the 5-7 day delivery window, in some instances, delivery may be delayed due to conditions beyond our control.

  • Reasons for delay: Inclement weather, courier service disruptions, strikes, or public holidays.

In such cases, we kindly ask for your understanding and patience. Rest assured, our team works tirelessly to get your order to you as soon as conditions allow.

3. ORDER TRACKING

Once your order is dispatched, you will receive a confirmation message/email with your tracking details so you can stay updated on your shipment's journey.

4. NEED HELP?

If your order has not arrived within the estimated time or you have any questions, please feel free to contact us:

  • Phone / WhatsApp: +92 333-4147930

  • Email: info@hayathreads.pk